JUENNES FILLES AU PIANO: Girls at the Piano
Consumer Friendly Social Media: Part I
*Social Media for Small Business: 42 Pages
Pam Dyer Social Media: http://tinyurl.com/7u9rluw
*7 Steps to Small Business Marketing Success: 25 Pages
Author: John Jantsch
Reference Link: www.ducttapemarketing.com
Promotional sales is not an effective marketing tool in large social networks. Most consumers everywhere prefer friendly and professional customer service over discounted sale promotions.
Their are too many companies that market promotional gimmicks to make quick profit. It is easier to make money by selling high quality merchandise and services with flexible payment options. Be intelligent and provide excellent service to build customer loyalty.
Customer Complaints: Part II
Quality customer service is the superior way to stay in business for a long time. Offer full refunds, credit or discounts to solve customer problems. Many professionals and companies have been slammed in this market for being very slow.
Traditional management philosophy will backfire if customers have to wait a long time for feedback. Social communities must be handled in a quick and friendly manner.
Stephen Lee Kratcoski
- Social Media Users Are Squeakier Wheels When It Comes to Customer Service (entrepreneur.com)
- The Umbrella (lvccldsocial.wordpress.com)
*Geeks Guide to Twitter: 50 Pages
*Chris Brogan Social Media: http://tinyurl.com/6uxyp5v